Banco Mercantil is a solid and innovative financial institution, providing personalized banking solutions with a focus on both individuals and businesses. With a technology-driven approach and excellence in service, it fosters efficiency and sustainable growth for all its partners.
Solution Area
CCoE Implementation
Industry
Financial
Client Location
Brazil
The Challenge
The Business Solution
The Solution
An experienced Business Architect, specializing in finance, led the project by assessing the bank’s needs and culture. This included more than forty employee interviews, maturity analysis (GCAM), and gap identification. They developed a detailed activity plan with almost two hundred task definitions and prioritization, in collaboration with the bank’s teams, covering roles, processes, metrics, policies, and training.
1
Evaluation Phase:
– Interviews for a comprehensive analysis of existing capabilities based on the themes of the Google Cloud Adoption Framework.
– Generation of indicators through the Cloud Maturity Assessment.
– Mapping of Stakeholders to understand the needs of business areas, ensuring integration.
– Extensive documentation of Corporate Architecture.
2
Planning Phase:
– Collaborative Development and Evolution of a Customized Version of CCoE Activities
– Definition of Priorities and Interdependencies Map.
3
Closure Phase:
– Enabling Governance and Documentation for analysis and approval by those involved.
– Creation of Monitoring Points for the Cadence of implementation activities and gaining traction in the generation of indicators (Maturity Level)
– Strategic Vision of the value generation of the CCoE implementation plan.
